
Accommodation, Housing & Respite Services
Accommodation & Care Solutions
Accommodation and Care Solutions is boutique company formed to tailor accommodation and care solutions for people who have been in traumatic accidents. We are an experienced team of dedicated professionals with many years experience in the health care and support services industry. Accommodation and Care Solutions has tailored its services to meet the needs of each client, and making a positive difference in their lives.
Our Services include:
- Supported Accommodation
- Respite Options
- Attendant Care
- Community Access Planning
We are dedicated to provide the most innovative solutions in accommodation, and will work with clients and their families to provide the best package. We provide you with personal service, that is tailored to your choice of care and preferences.
Ms Jan Willett, Manager
9598 4620
9598 4360
info@accommcaresolutions.com.au
www.accommodationandcaresolutions.com
PO Box 3191
Mentone East, 3194
arbias Ltd
Specialists in alcohol and other substance related Brain Impairment
Accommodation Services
arbias Accommodation Services have a range of accommodation to suit a variety of support needs. This includes ‘a dry’ 10 bedroom rooming house, long term and transitional one bedroom flats, Cluster style one bedroom apartments and two and three bedroom units. Our accommodation facilities are located across all Melbourne Metropolitan Regions of Victoria.
The aim of our accommodation service is for the person to maintain independence and control in all aspects of their life with support from a small staff team. Residents are responsible for their living environment, cooking meals, washing and maintaining their living areas. Residents are encouraged to have a key role in the house decision making through regular meetings.
Respite Services
arbias provides brokerage funding to provide flexible respite options to adults with an ABI. Respite brokerage funding is applied for on a case by case basis. Priority is given to people being supported by ageing carers.
Manager, Accommodation & Community Programs (Accommodation)
Manager, Case Management Services (Respite)
8388 1222
9387 9925
27 Hope Street,
Brunswick VIC 3056
Australian Home Care
All services are available 24 hours per day, 7 days per week and 365 days per year.
In Home Support Services
Our in-home services are tailored to the client's care requirements and are developed in collaboration with the client's Case Manager, doctors and allied health professionals, hospital staff and/or family members to create a specific program that is responsive to their individual needs. Care programs can involve the following activities:
Personal Care
Assistance with daily living tasks such as bathing, dressing, therapy assistance and monitoring of medication. Our personal care services also include assisting people with a disability develop their independent living skills.
Respite Care
Providing a break for primary carers who support family members. Whether for two hours, two days or two weeks, a carer can be there to provide the care and support normally provided by a family member or friend.
Live-in Care
Our skilled carers provide overnight or 24-hour care for people in their own home. Australian Home Care is particularly experienced in caring for people with challenging behaviours and/or an intellectual or acquired disability.
Home Help
Australian Home Care Staff undertake basic household tasks for clients such as cleaning, cooking and shopping. Light duties that would be completed on a regular basis, such as washing and ironing, vacuuming, dusting and polishing.
Home & Garden Maintenance
Services to keep your home and garden safe and functional. This may include cleaning gutters, changing light globes, lawn mowing and rubbish removal.
For enquiries contact:
9835 9100
1300 303 770 (Local call)
1183 Toorak Road,
Camberwell Vic 3124
Shared Supported Accommodation
Australian Home Care, together with its partners, is leading the way in Victoria through the development of independent housing opportunities for people with an acquired brain injury (ABI), other neurological disorders and physical disabilities. Admission to these services are funded through Individualised Support Packages, TAC or other funding packages. Referral to Accommodation Services can be made directly to Australian Home Care.
Residential Services Manager
9835 9100
1300 303 770 (Local call)
1183 Toorak Road,
Camberwell Vic 3124
Commonwealth Respite & Carelink Centre, Southern Region
We provide 24 hour urgent respite and support services to carers living in the southern region of Melbourne, Victoria.
Our services to carers include practical and emotional support, assistance with planning for their short and long term needs, and we can assist carers to arrange access to a range of respite options. We also provide information about local and regional aged, disability and mental health services, to the community, General Practitioners and service providers. The southern region of Melbourne is made up of the 10 local government areas of Bayside, Cardinia, Casey, Frankston, Glen Eira, Greater Dandenong, Kingston, Mornington Peninsula, Port Phillip and Stonnington.
Are you a carer?
A carer provides substantial unpaid care and support to an older person or someone living with a disability, dementia or mental illness. The person being cared for could be your partner, family or friend. Except in the case of palliative care, the care is likely to be ongoing for at least six months.
What is respite?
Respite gives carers a break from their caring role to find the balance between caring for the person they support and caring for themselves, and time out to rest and recover.
What is urgent respite?
Your need for respite is urgent when something unexpected happens and you require support today or in the next 24 hours. This could be because you suddenly cannot provide care, when you are ill, have an accident, or if you feel you cannot manage at the moment.
Carer Services (Careline)
1800 052 222 (Freecall) 24 Hours
Information Services (Carelink)
1800 052 222 (Freecall) 9.00am - 5.00pm, weekdays only.
Caulfield
Phone 9076 6400
Fax 9076 6139
Caulfield Hospital,
260 Kooyong Road,
Caulfield VIC 3162
Dandenong
Phone 9212 3000
Fax 9794 6504
50 Walker Street,
Dandenong Vic 3175
Frankston
Phone 8781 3400
Fax 8781 3420
51 Playne Street,
Frankston Vic 3199
Sandringham
Phone 9076 1611
Fax 9076 1610
Sandringham Hospital,
193 Bluff Rd,
Sandringham 3191
Healthscope
Accommodation and Community Support
Healthscope Community Programs aims to be a leader in accommodation, attendant care and support to individuals with acquired brain injuries, other disabilities and in post hospital care by providing ‘Stepping Stones to Independence’. Our vision is to provide flexible and individualised services with a focus on active participation and positive outcomes. A Care Plan is developed for each person receiving services and outlines all program goals and objectives with the involvement of all relevant parties i.e. Case Manager, Client/Family. This plan is used as a daily working document for all our carers/support workers, to ensure the person’s individual needs are being met.
Healthscope Community Programs has 16 facilities, all of which have 24 hour care and staff support.
1. High Care
Characteristics of residents – Very high personal care needs, high medical needs, require direct assistance with most activities of daily living, incontinent bladder and/or bowel, high communication impairment, poor cognition, safety issues, can require assistance with eating and transfers/mobility, seizure activity, significant challenging behaviours.
The following Community Houses are characterised as High Care:
- Glenhaven, Preston
- Ford St, Ivanhoe
- Leddy St, Forest Hills
- The Lighthouse, Shepparton
- McIvor Rd, Bendigo
2. Moderate Care
Characteristics of residents – Require moderate direct assistance / supervision and prompting with Activities of Daily Living, supervision to commence and keep on task, support from carers for daily tasks (at times with transfers and personal care), assistance with daily planning and structure due to cognitive impairment, moderate to mild behavioural issues.
The following Community Houses are characterised as Moderate Care:
- Strathdale, Bendigo
- Wordsworth, Clayton
- Waverley Palms, Glen Waverley
- Dalgety St, Preston
- David St, Preston
- Sunbeam Ave, Ringwood
- Riverside, Geelong
3. Low Care
Characteristics of residents – Have skill level to live in own facility, needs intermittent support to address cognitive deficits, is generally ambulant or able to transfer and mobilise independently (in wheelchair), requires regular support to maintain skill levels, support and/or prompting for structuring daily routines, can access supports when needed with some structure and/or prompting, may require support for community activities and behaviour, service provider acts as safety net.
The following Community Houses are characterised as Low Care:
- Ivanhoe transitional units (2)
- Blackburn transitional unit
- Clayton transitional unit
General Manager, Community Programs
9501 8700
Via website > ‘contact us’
> community programs > our houses
499 Springvale Rd,
Glen Waverley, 3150
HomeGround
Services
HomeGround manages over 330 transitional housing properties for homeless people across the Cities of Yarra, Port Phillip and Stonnington in partnership with 60 other agencies that provide support to our tenants.
Housing
A High volume service centre in St Kilda provides housing information and referral services for people who are homeless or at risk of homelessness in the cities of Yarra, Port Phillip, Stonnington and Melbourne.
This is a key entry points for people accessing the homelessness service system and carry out an intake and assessment role.
Outreach and Outreach Support
Outreach workers provide long-term support to people with complex needs and long histories of homelessness, including support after people attain permanent housing in order to help them keep it.
Housing Outreach Worker
The Housing Outreach Worker program is an innovative response to a gap in the service system for the most vulnerable homeless people. HomeGround provides a housing focused outreach service to those living in boarding houses and on the street.
Private Rental Access Program (PRAP)
This program provides housing-focused assistance to women (and their children) who are escaping from, or experiencing, family violence to help them access and maintain long-term private rental accommodation.
ConnectEd
This housing-focused outreach program aims to reduce preventable use of The Alfred Hospital’s emergency services by people who are socially isolated or homeless. This position sits within the local outreach health team.
Social Housing Advocacy and Support Program (SHASP)
This program provides support to and advocates on behalf of people living in public and social housing to help them successfully establish and sustain their tenancies.
Tenancy and Property
Southern Region
9537 7711
122 Chapel Street,
St Kilda 3182
Housing
Phone 9537 7711
Fax 9537 7797
southernhousing@homeground.org.au
Outreach Support
Phone 9537 7711
Fax 9537 7797
Private Rental Access Program (PRAP) - Tenancy and Property
Phone 9537 7999
Fax 9537 7722
Social Housing Advocacy and Support Program (SHASP)
Phone 9537 7888
Fax 9537 7797
Southern Metropolitan Region Office of Housing
Department of Human Services
The Office of Housing delivers public housing assistance and tenancy management services through a network of Housing offices across Victoria. These offices are managed through eight regions of the Department of Human Services.
General Enquiries
1300 555 516
Cheltenham
8585 6200
Level 2, 4 - 10 Jamieson Street,
Cheltenham 3192
Dandenong
9767 8777
Level 4,
311 - 319 Lonsdale Street,
Dandenong 3175
Frankston
9784 3200
Level 1,
431 Nepean Highway,
Frankston 3199
Prahran
8646 3600
259 Malvern Road,
South Yarra 3141
South Melbourne
8646 3600
Level 2,
120 Clarendon Street,
South Melbourne 3205
Hanover Southern Housing & Support Services
Cheltenham
Hanover Southern provides housing information & referral, as well as management of tenancies & properties offering short-term (12mths) supported accommodation for people with links to the LGA's of Kingston, Bayside & Glen Eira who are experiencing homelessness or are at risk of homelessness.
Dandenong ‘Bob’s Place’
Hanover Dandenong provides a 24 hour crisis accommodation centre as well as a range of support services to people experiencing homelessness or at risk of homelessness in Melbourne’s South East area’s of Greater Dandenong, Frankston, Casey and Cardinia.
Hanover’s Dandenong Housing Support Programs provides transitional welfare support, referral and financial assistance to families and single adults living in the local government areas.
Whenever possible staff of the Hanover Dandenong Support Service strive to offer help early in a person’s housing crisis so that community links can be maintained.
Hanover’s Family Focus program is also run out of the Dandenong service and implements early intervention and prevention strategies to prevent families from loosing their housing.
Cheltenham
9556 5700 (Housing info)
9556 5777 (General)
1st Floor,
11 Chesterville Road,
Cheltenham, 3192
Dandenong
1800 183 183 (24Hr Free call)
9792 0750
35 Robinson Street,
Dandenong, 3175
MOIRACare
MOIRACare is a one-to-one support service for people who have a disability. The type of assistance offered is largely determined by individual requests. common requests for assistance may include the following:
- Personal Care (e.g. mealtime assistance, bathing, dressing, hygiene)
- Getting around inside the home, or outdoors
- Accessing public transport
- Attending social events or appointments
- Participating in recreational activities
- Keeping safe when family members go out
- Maintaining independence.
- Overcoming social isolation
People with a disability living in the Southern Metropolitan Region can purchase assistance from MOIRACare. There is no age limit. The MOIRACare support staff team have a wealth of experience. Some individual staff are trained and specialised in certain areas of need.
Program Coordinator
8552 2222
928 Nepean Highway,
Hampton East, 3188
WAYSS Ltd
WAYSS Housing Services can provide advocacy, information and referral to residents in the Dandenong, Casey, Cardinia, Frankston and Mornington Peninsula areas. This includes referral to crisis accommodation services, transitional support services and long-term housing options in both public and private rental. Housing Establishment Funds (HEF) may also be available to private tenants to provide limited financial assistance with rent arrears or rent in advance to maintain existing or to establish new housing. Access to HEF is provided subject to fund availability and eligibility assessment. HEF is not available to public or social housing tenants.
9791 6111
294 Thomas Street,
Dandenong 3175
Summer Foundation
The Summer Foundation is dedicated to overcoming the concerns of a section of our society that is overlooked, namely young people living in residential aged care. The Foundation focuses on practical solutions that aim to improve the health and wellbeing of this group. These solutions are based on our consultation with people with disabilities, their families, friends and workers, as well as practical research.
9894 7006
admin@summerfoundation.org.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
PO Box 208,
Blackburn 3130 Victoria
Wesley Mission Melbourne Respite & Accommodation Services
Respite Accommodation
Wesley's modern 'holiday house' in Carrum gives adults with high support needs a break/holiday in a supported environment. Features of the house include:
- Single room accommodation for up to five adults
- Full range of lifting equipment
- Staffed 24 hours
- Trial overnight stay
Costs: An accommodation fee covers board and lodging and administration. Some additional staff support may be payable at a nightly rate.
Supported Accommodation
Wesley Disability Support offers a holistic residential service in community settings for adults who, because of their individual needs, are unable to live with their families. The residential supported accommodation program consists of eight houses located in Carrum, Frankston and Langwarrin.
Referrals can be made by contacting:
Intake and Response - Department of Human Services
1800 783 783
Residential & Respite Coordinator
9771 6111
Fax 9771 6126
Suite 3, 4th Floor,
Plaza Business Centre,
26 McCrae Street,
Dandenong, 3175

